Commercial Cleaning ReviewsChecklist for choosing a commercial cleaning service
When looking into what cleaning services are available, it can be quite overwhelming. There are many added services available, basic services, and sales pitches that make it difficult to weed out which are really the best and which are just hype.
Below is a helpful checklist for choosing a commercial cleaning service for the home or office.
Check Licensing and Bonding
Respectable cleaning services should be licensed and bonded. Being insured and bonded is vitally important to check into when choosing a commercial cleaning service. This will help protect workers in the event of an accident—they are able to turn to their own company if they are injured and need to make a compensation claim for medical bills and the like—rather than going to the property owner seeking damages for injuries. Reputable services will offer licensed and bonded workers.
(This is the most important part of a checklist for choosing a commercial cleaning service.)
Check Fees and Services
Pricing tiers and scales should be easy to understand and follow, and should clearly outline what services are provided at what price. Discuss what services are expected for the property in question (bathroom services, plant care, vacuuming and floor care, etc.), and what the prices will be charged for these services. They can either be set up as à la carte (paid for each individual service), or as packages.
Check their Mission Statement
Reputable companies have clear mission statements and state their values clearly. The best mission statements place the customer in strong focus, and know their commitment to the customer is a priority. They may also include a statement of being thorough, fast, and timely as part of their dedication to total customer satisfaction.
Check their Background
There are a number of ways to check out a company prior to selecting them—checking references, online reviews, testimonials, and local reputation. Here are some easy ways to check out the reputation of any given cleaning service:
• Read customer reviews and testimonials. Take them all with a grain of salt, however, and be wary of reviews that are too glowing, or too cruel. Good reviews will advise why a service was good or bad, and not just state that they were good or bad.
• Ask for references. A commercial cleaning service should be able to provide references, but don’t forget to follow up on said references. Be sure to ask questions of those references that paint a thorough picture of the company—ask about punctuality, completeness of services, and how quickly those services are performed.
• Check out their involvement with the community. Companies that are locally owned that are reputable tend to invest their time and money in community outings, functions, and charitable contributions. Those who are willing to serve their community typically take pride in maintaining a good reputation and stand by their promises.
These four items are simple reminders—using this checklist for choosing a commercial cleaning service will make it much easier to pick the appropriate services for any type of application.